What Makes SnapCorrect Customer Service Outstanding!

Our Customer Smile Experts Rock!

 

Here is a recent testimonial from a real customer:

“I have had the absolute pleasure of having my case handled by Kendall. I worked so hard, but just couldn’t get [my impressions] right. Kendall was so supportive, … we [took photos] of the impressions before [sending them in]. When Kendall sent me that “life changing” email that we “got em,” I was elated beyond belief. Kendall never gave up on me. She always spoke to me personally. This woman went so far and beyond ANYONE, my mind was blown. Now, that I’m in treatment, she is STILL taking care of me. You guys have a real winner on your hands!”

Natasha N. 

 

Yes, you are talking to real people when you contact us!

We are SnapCorrect’s Smile Experts, and we are real people working in our Vancouver, Washington headquarters. When you call us, you will hear a brief message, and your call goes through to us right away. You will never spend a long time on hold talking to phone robots!

 

We call you back!

If we are busy assisting other customers, your missed call is logged in our system, and will be returned promptly. It is our policy to return all missed calls. If you contact us outside of business hours, you will receive a phone call from us during the following business day.

 

Your emails are returned promptly!

Most emails receive a response within one business day. If it has been 2-3 business days and you have not received a response, please reach out to us again, because we may not have received your email. Sometimes the cyber-gremlins get your emails! (Actually sometimes email providers filter out our responses thinking they are spam). So please feel free to call or email us again.

 

We are here to help!

We are more than happy to assist you with any questions or concerns you may have.

 

Here are a few more quotes from happy customers:

“So far so good, love them!! I am almost halfway through. Customer Service is great.” – Paige

“I Love SnapCorrect!! Got my aligners last Thursday and I can’t wait until I start seeing results! I recommend this company, best customer service ever!” – Megan

“My friends have always been amazed at what deals I’ve found on high quality items through the years. I myself believe this is by far my best purchase ever! Thank you so so much SnapCorrect team!” –Benjamin